About Us

Since 1997, Candy Hilliard and American Family Protectors have been working hard to provide quality insurance services to Sugar Hill and the entire North Georgia area. Candy is both an agent and a broker for all the insurance types she offers, and she is proud to make her agency a one-stop stop for all types of policies, including Auto, Home*, Health, and Life.

American Family Protectors operates on a simple three-part principle: the Head, Heart, & Hand Philosophy

Head: We bring over 20 years of insurance experience to the table. Our mission is to educate clients and present insurance solutions in an easy to understand language and format.

Heart: We want to treat you like a part of our family. Our goal is to listen and get to know you in order to better assist your needs. We sell insurance policies, but we also care about our people.

Hand: We offer our assistance and hand in service after the sale of a policy. We want you to know we are here when you use the insurance you have purchased.

An Independent Advantage

We are Independent Agents in Sugar Hill, GA, free to choose the best carrier for your insurance needs. We do not work for an insurance company; we work for you. We work on your side when you have a loss and follow through to see that you get fair, prompt payment and service. American Family Protectors represents a carefully selected group of financially strong, reputable insurance companies. Therefore, we are able to offer you the best coverage at the most competitive price.

What is an Independent Insurance Agent?

When you decide to buy a car, you wouldn’t purchase the first one you see. What if one day the automobile industry decided to make only one type of car, one make and one model. You wouldn’t have a choice!

The same situation holds true for insurance. You need insurance to drive a car, to purchase a house, to protect your family’s financial future and to run a small business. But if there was only one insurance company that offered only one type of insurance, you wouldn’t have a choice. The only solution would be going to that one company.

With an independent insurance agent, you have choices. Independent agents are not tied to any one insurance company. One of the advantages of using an independent agent is that he or she works to satisfy your needs. You are using an expert for an important financial decision.

An independent agent has several companies that he or she can approach to get you the best coverage at the best price. And your independent agent will know the companies with the most efficient claims departments to recover your losses as quickly as possible.

When you buy insurance, you want an advocate who will properly assess the risks you face and give you an objective analysis of the marketplace, because it’s up to you to make the final choice.